Reviews

Reviews

Our Customers Have a Lot of HEART

We have over 1,700 five star reviews

HEART Certified Auto Care cares about their customers more than anything, and we go above and beyond to provide the most reliable, affordable, and transparent service. It’s all part of our mission to restore your faith in auto care, and our customers love us for it. That’s why 99% of our customers return, and we have over 1,700 five star reviews.

See what our customers think about HEART, and then come in and experience our service yourself! We’d love to help you out!

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Maggie Batt
Maggie Batt
04:18 20 Feb 24
I am a FUTURE customer of Heart Auto Care! I want to send a shout out to one of your team members, Ricky in Northbrook. Two days ago I got a flat tire on the highway and was seriously stuck! No one coming for my daughter & I on a Sunday afternoon. Just as I was starting to panic, he pulls off the highway in front of us, changes my tire in no time at all - cars whizzing by him going 80mph, seriously putting himself in a dangerous place for someone he doesn't know.Not so many people would do this! I'm so incredibly grateful for this man's genuine concern and care for others, it was truly heartwarming and something I won't forget.Ricky, you're the best! Next time my car needs anything I'm going to Heart Auto Care & asking for ya!
Scott McCallum
Scott McCallum
23:23 19 Feb 24
The team at Heart Certified Auto Care Northbrook did a great job replacing the front breaks on our Audi Q7 - the entire experience was top-notch and I highly recommend them.
Kenneth Drummet
Kenneth Drummet
19:07 19 Feb 24
Eddie Williams
Eddie Williams
21:39 18 Feb 24
The few years I’ve been going to this shop has always been a pleasure. The front staff is alway courteous, helpful and professional and I appreciate that. Whether waiting or drop off, small maintenance or larger issues, my car is always returned very timely and serviced
Alma Guzman
Alma Guzman
10:59 17 Feb 24
J Lutz
J Lutz
05:36 17 Feb 24
Services are prompt, and great details offered about the work suggested and why.Excellent preventative maintenance programs, as well as customer loyalty programs (tire purchasing, oil change specials, etc).Very engaging and professional team- I’m always thrilled with Heart!
Phil Marmet
Phil Marmet
01:34 17 Feb 24
Another great experience at Heart Automotive. Not sure what they are putting in their coffee but Ernie and Keisha run a great crew.Simple oil change, in and out no troubles.Time and time again. Consistently treat you like the long lost family they didn’t know about.Thanks again Heart!
Michele Brooks
Michele Brooks
19:02 14 Feb 24
Great customer service! They also have a very nice waiting room whether you would like to sit and watch tv or work while you’re waiting for your vehicle.
Thor Eric Salo
Thor Eric Salo
17:24 14 Feb 24
Armando and the team did a great job on my used car inspection. He helped me understand the condition of the vehicle which aided in my decision to make the purchase. Thanks guys!
Sandra Clark
Sandra Clark
13:42 14 Feb 24
My car has been serviced here twice, and I recommend them. They are very thorough with each visit. I come in for an oil change, but in addition to the oil change, they also check several other things (air filter, coolant, etc.) to make sure that my car is in perfect running condition. The staff is friendly, efficient and helpful. The facility is clean and large with a very comfortable waiting area. I will definitely continue to bring my car here.
B Ess
B Ess
19:33 12 Feb 24
This is a seriously great place! I scheduled an appointment after reading the reviews on here and had an even better experience than I was expecting. Armando and the team made me feel really well-taken care of and it seemed like my thoughts and concerns were important to them in determining what kind of work was needed to be done. I had a specific request and they accommodated that with no hesitation. Additionally, as someone who doesn't have much knowledge of car repair or how cars work, Armando showed me what and why my car needed. Almost every step of the appointment (initial meeting, deciding on what work was needed and why, post-repair and handing back of keys) was completed with me feeling confident that my car was in the hands of skilled and considerate folk. The costs were also laid out in an honest way. I haven't felt so stress-free about car repairs as I had that appointment at HEART, and it was a great first impression. And not as important, but still nice, were the free beverages and popcorn for folks waiting on their cars. You'll feel well-taken care of here.
Christie Simony
Christie Simony
19:04 12 Feb 24
Erin Robinson
Erin Robinson
18:58 07 Feb 24
Jill Mihailovic-Sternberg
Jill Mihailovic-Sternberg
19:56 30 Jan 24
Always great service. Loaner if you need one. All of my questions answered. Very busy but great service. I even had a "walk in" for a minor problem and they fixed it right away.
Jianfei_Mark
Jianfei_Mark
17:19 30 Jan 24
Had my first visit few days ago for a Q7 oil change. Everything went well. Online appointment was easy to make and they text you make sure they are expecting you. Customer area was nice and clean with kids area. Staff were very friendly. Job done in timely manner and very reasonable price. And they gave honest and good recommendations on other services.
Jenny Sterrett
Jenny Sterrett
19:20 29 Jan 24
The guys at Heart always do a great and careful job on all our cars
David Phillips
David Phillips
17:05 29 Jan 24
I have used Heart for any years and have always received grat service. I recently moved from a gas powered vehicle to an electric, Tesla, and have been really pleased with the knowledge and ability that Heart has shown my electric car. Heart is amazing!
Evan W
Evan W
15:19 29 Jan 24
Adrianna Zelechowski
Adrianna Zelechowski
19:42 26 Jan 24
I contacted Heart Auto frantically after being turned down for service at another local auto shop (North Town Auto Service, Northbrook — stay away from this place).From the moment I spoke with Armando over the phone, I knew my car would be in good hands. The team at HEART Auto truly exceeded any expectations I had. They were friendly, communicative, knowledgeable, AND fair in pricing.Most definitely will be choosing HEART for all future car services.
Scott Samlan MD
Scott Samlan MD
15:32 26 Jan 24
Honest and transparent. Great communication from the staff. Would definitely go there for all my car needs
Jared Boyar
Jared Boyar
15:15 26 Jan 24
Great work here. Never an issue with their service. And if you go Tuesday-Saturday you can go next door to beinlichs for a burger while you wait!
April Kemmer
April Kemmer
21:47 25 Jan 24
Great service, highly recommend
Zlatan Hodzic
Zlatan Hodzic
18:51 23 Jan 24
Professional, accommodating and efficient - great shop.
Casey Schmit
Casey Schmit
11:53 23 Jan 24
Great customer service and staff was great at providing feedback on repairs my car needed.
Donna Booker
Donna Booker
05:07 23 Jan 24
Excellent job on my car and in a timely manner. Made it to work on time.
Teddrick Bundy
Teddrick Bundy
04:24 23 Jan 24
Great staff
Graham M
Graham M
02:56 23 Jan 24
First time customer, one of the best mechanic experiences I’ve had.
Michael Gassner
Michael Gassner
02:49 23 Jan 24
Gary Solomon
Gary Solomon
02:29 23 Jan 24
Jennifer Morrow
Jennifer Morrow
19:13 22 Jan 24
We take my mothers car to Heart every time and we are always so grateful for their services and expertise!
Jeff Baden
Jeff Baden
18:53 22 Jan 24
Erika Burton
Erika Burton
18:36 22 Jan 24
Great customer service.
Rudy Habib
Rudy Habib
16:04 22 Jan 24
Staff has a great attitude, very friendly professional and accommodating. unlike other Auto Repair shops, they are very honest and reliable. Will absolutely come back.
Patricia Sanfilippo
Patricia Sanfilippo
15:39 22 Jan 24
Efficient, friendly service!
Louise Dechovitz
Louise Dechovitz
23:13 21 Jan 24
Great service, friendly and professional staff. Thank you!
Nancy Henry
Nancy Henry
23:25 20 Jan 24
The team at HEART was nice and professional. The price was reasonable and workmanship was very good.
Sue Strange
Sue Strange
17:14 20 Jan 24
Heart is perfect name. Day of bitterly low temperatures where some shops would be stressed and pressured, all Heart staff treated every customer with respect, kindness and professionalism while also being fast and focused on getting the work done well and right so customers couldmove on with tneir day. Plus they had a battery in stock and didn’t up the price because of the weather like some others do.
Talaya J
Talaya J
11:16 20 Jan 24
Great service, honest quotes, no hidden fees, great technicians. I always feel welcomed and respected as a client.
Bill Johnson
Bill Johnson
17:09 19 Jan 24
Car in on time and finished early. Excellent job.
Dean Bradshaw
Dean Bradshaw
19:11 18 Jan 24
I have used HEART in Northbrook for years on all my cars. Fast, affordable, trust-worthy with excellent customer service. I wouldn't take my cars anywhere else!
Jason Meyers
Jason Meyers
16:05 17 Jan 24
Heart Certified Auto Care worked on my cars broken axel. Their staff was very friendly & honest. They didn't try to sell me on fixing anything that wasn't necessary. Their price for the work was the best I found in my area. They completed the work the same day I dropped the car at their location. Additionally they've followed up since competing the work to ensure everything is working. I've never experienced an automotive repair shop following up like that. They've earned my business moving forward for all of our cars. I highly recommend them to everyone
Mandy Cisneros
Mandy Cisneros
19:47 16 Jan 24
This was my first time here and I had a great experience! I was in an unfortunate situation with my car and they fit me in as fast as they could! I really appreciated all their hard work in cleaning up the mess and they did everything in such a timely manner and were so communicative! I would definitely recommend to any family and friends in the area!
Katherine Kletzel
Katherine Kletzel
16:53 16 Jan 24
Glenn Armstrong
Glenn Armstrong
12:39 16 Jan 24
Great place for all types of auto repairs. Staff is friendly and knowledgeable and they will take good care of your car.
Gill Lyons
Gill Lyons
22:46 15 Jan 24
Chiro Billing
Chiro Billing
20:55 15 Jan 24
My tire pressure was low, and I couldn't even think of how am I going to pump it by myself in this brutal cold, in the dark after work. Called my favorite Heart Auto in Northbrook, they said- come right over. Had it done in 10 minutes, free of charge. Was so shocked- I didn't even ask for the name of the person who saved me! Thank you!!! I really appreciate you!
Meg Maris
Meg Maris
15:25 15 Jan 24
Always LOVE this place! They have saved me in bad situations so many times whether it’s a flat tire, broken wiper blade…I’ve purchased tires here, had brakes done, oil changes….cannot recommend enough.
trudi solomon
trudi solomon
17:07 13 Jan 24
Heart Auto is the best. I had Armando and he is the most honest person. That's the only place I will bring my car and I live in the cityI went to Heart in Northbrook.
Alexa Ross
Alexa Ross
16:35 13 Jan 24
Easy to work with and quick! Dropped my car off in the morning and picked it up same day. Ernie was a delight to work with - he answered all my questions and made the entire process easy and great.
Kit Gillson
Kit Gillson
03:29 12 Jan 24
Mckinley Nussbaum
Mckinley Nussbaum
18:56 11 Jan 24
I needed oil change and wanted it done before snow forecast the next day. I looked online to schedule appointment and they were booked till later in the week. So I called northbrook location and they were able to fit me in same day!!! Everyone I spoke with was friendly and helpful. Thank you so much.
Nicholas Callas
Nicholas Callas
18:18 11 Jan 24
I had an issue with one of my tires and Heart Auto took my car within 20 minutes of my call. They fixed the tire and I was back home within the hour. The work they do is expeditious. I highly recommend Heart Auto.
Ed Klapak
Ed Klapak
20:29 09 Jan 24
We had to leave our vehicle at a nearby business and Heart Certified took care of everything else. They kept us up to date on the progress of their work and were very kind and sympathetic to our problem. We highly recommend them!
Tom Krauss
Tom Krauss
18:17 08 Jan 24
Oil change and cleaned out leaves, twigs, and other debris under the hood. Also, repaired tire.Service has been outstanding each time.Employees at the font desk are always friendly: Armando, Jaime, Micaela.
Oleksandr K
Oleksandr K
11:03 06 Jan 24
ioncontanu
ioncontanu
23:02 04 Jan 24
Fast and professional team
Paull Kass
Paull Kass
15:12 04 Jan 24
Efficient and knowledgeable and a good value - very happy with the service done on my VW Tiguan
Philip Childs
Philip Childs
20:41 03 Jan 24
Julia Towne
Julia Towne
04:10 03 Jan 24
Heart auto is hands down the best best place for oil changes, tire rotations, brakes in Chicago land area. They have an easy web experience or book your appointment and their service is second to none !
howard jacobson
howard jacobson
03:02 03 Jan 24
First time that I have been to Heart and was extremely pleased with the professionalism of the staff. They suggested additional services that the car needed and asked me if i would like to have them completed and I was able to wait for all of the service work to be done in a very timely manner.I will go back to them again for future maintenance on my car.Making an appointment was extremely easy and timely also
Leah Heltsley
Leah Heltsley
18:48 02 Jan 24
Finding an honest auto repair shop is hard to come by. Heart Certified go me in and fixed my car in a timely manner. Quick and reasonable. Thanks
Robert Hopper
Robert Hopper
18:15 02 Jan 24
Great service, great front desk folks. This is a great team and supportive of each other!
Blair Dunlevy
Blair Dunlevy
18:06 02 Jan 24
John Lindemann
John Lindemann
16:19 02 Jan 24
Have used before and service has always been done correctly and ready when promised at a reasonible price.
Noel Johnston
Noel Johnston
16:17 02 Jan 24
Welcoming environment, reassuring service, well-informed, knowledgeable experts—I’d recommend this shop to anyone in need of car care.
Eric Ricafrente
Eric Ricafrente
16:07 02 Jan 24
Heart Northbrook team was reliable, trustworthy, quick to follow up and turn around necessary maintenance. Definitely coming back!
John Mecham
John Mecham
15:49 02 Jan 24
Sean Danehey
Sean Danehey
15:06 02 Jan 24
Hearth Auto has been stellar! My car is a 2010 with 140k miles, so it is at the stage of its life where it is needing a fair amount of upkeep. Heart Auto has been stellar at diagnosing, scheduling, and resolving those issues! I moved here relatively recently and went through a number of mechanics, including the Chevy dealership. Heart out-performs them all with ease. Strongly recommend Heart Auto for all range of car needs!
Sally Luby
Sally Luby
23:40 31 Dec 23
Great and efficient service in a timely manner. Would definitely recommend and return! 👍
matthew snead
matthew snead
07:42 31 Dec 23
Earlier this year, I took my 2013 Hyundai Sonata to Heart. The front end was vibrating at speeds over 63 mph. They preformed a free diagnosis and informed me that I needed a steering bushing and new tires for both the front and back. After the repairs, there was still some vibration, so I returned to Heart. They checked the suspension, which was found to be in good condition. However, I still needed new tires. I replaced the tires and now the car rides like brand new. Thanks for providing professional service! NOTE: The suspension and bumper to bumper service check when you get an oil change is very helpful. Also, I must say - thank you Kieesha for keeping me informed.
David Di Gioia
David Di Gioia
21:06 30 Dec 23
It's always a pleasure getting my car serviced at Heart Auto Care! They are friendly, fast, and identify safety and maintenance issues before they become problems.
Mike Creaney
Mike Creaney
18:51 29 Dec 23
Dead battery left me stranded … worked me into the schedule on very short notice and had me out the door in 20 minutes!
Michael Buckley
Michael Buckley
16:33 29 Dec 23
Very good first experience using HEART! Friendly service, quick turnaround, and the issues with my car solved.
Ram4
Ram4
16:14 29 Dec 23
Took my car for an oil change last week and they mentioned my tires were wearing unevenly. I have over 55,000 miles on them so you could see the uneven wear. Armando gave me numerous quotes on different tires and pointed out that many All-Season tires are actually All-Weather tires. I was not aware there was such a thing. I used to have a set of Snow/Ice tires along with a set of High Performance tires and figured All-Season was in the middle. That little bit of tire education helped make my decision easier. The car handled like new when I left Heart. The staff are all super friendly and knowledgeable. I am will definitely be back.
Ross Wolfson
Ross Wolfson
16:05 29 Dec 23
Excellent service. Excellent work done. Very reasonably priced. Absolutely my new go to place for auto repair and maintenance
Lee Feder
Lee Feder
15:48 28 Dec 23
Great local auto shop. People are nice, theyre on time, and pricing is reasonable
Hoa Nguyen
Hoa Nguyen
19:47 26 Dec 23
Fantastic, honest and thorough work! HEART was able to diagnose an oil leak when a different servicer told me there wasn’t one. Cost of service was reasonable and turn around time was great!
Zac McConnell
Zac McConnell
18:43 26 Dec 23
The Heart Auto Care Team has always provided quality and fast service! They consistently follow up to keep you informed about their findings during the service appointment and the status of the work. Can’t thank them enough for their efforts over the years!
Joop Gross
Joop Gross
17:03 26 Dec 23
I recently took my car to HEART Certified Auto Care in Northbrook for a brake issue, and I must say, my experience was nothing short of excellent. The team there was not only professional and honest but also incredibly accommodating. They diagnosed the problem quickly and were transparent about the necessary repairs. What truly stood out to me was their willingness to go the extra mile—providing certain services for free just to ensure my safety and satisfaction. It wasn’t just about fixing my car; they showed genuine care and concern for my situation. The mechanics at HEART Certified Auto Care are knowledgeable and took the time to explain the work in detail, which I greatly appreciated. I left feeling relieved and reassured, knowing that my car was in good hands. This level of customer service and integrity is a rarity, and I wholeheartedly recommend HEART Certified Auto Care - Northbrook to anyone seeking trustworthy and exemplary automotive care.
Will Borders
Will Borders
15:34 26 Dec 23
Always very responsive, quick to problem solve and conscious of cost-saving strategies. Nice to have a trustworthy shop around the corner.
Doris Brown
Doris Brown
19:29 22 Dec 23
Great service. First time use because found it through oil change coupon & left with my 120K miles car sounding like it's new. Previous service elsewhere had not found my car issues Heart Wilmette but Heart Wilmette fixed everything, car runs great & I'll be back to Heart Wilmette so they keep it going. 5 stars for sure!!
Arthur Nixon
Arthur Nixon
19:14 22 Dec 23
Heart auto care was awsome especially Armondo who took care of me. I'd highly recommend Heart just like my friend did to me.
John murphy
John murphy
20:21 21 Dec 23
I love going to Heart Auto Care. Though it is very far from my home (River North Chicago), I am able to get a loaner car which is becoming more scarce these days. Most importantly I trust Heart They have treated me honestly.and fairly. If you want honest service of high quality, go to Heart Auto Care
Krystina James
Krystina James
16:48 21 Dec 23
We have been coming here for over 25 years- No one is as knowledgeableAnd Professional! Perhaps most impressive is they provide service with such kindness and Respect. Thank you Ben and all!!
Kevin DeLorme
Kevin DeLorme
15:41 21 Dec 23
Bob Benton
Bob Benton
15:30 20 Dec 23
Great service, very customer oriented.
Dennis Chernov
Dennis Chernov
16:18 19 Dec 23
Very smooth and attentive service. They have uncovered a pressing issue while replacing tires on my car that was still under manufacturers warranty
Brian S
Brian S
15:46 19 Dec 23
Great service! Have been a customer for 15+ years.
Jim Fine
Jim Fine
21:05 18 Dec 23
They found a serious problem for me and repaired it quickly.
Kenneth Fils
Kenneth Fils
18:15 18 Dec 23
I brought my car in to repair a flat tire but was shown that it was not reparable. They did an excellent job of replacing the tire. Armando was very polite and a good communicator.
Kevin Butler
Kevin Butler
16:14 18 Dec 23
Brake fluid flush and rear brake inspection. Great service, comfortable waiting area with Wi-Fi and coffee.
Pam Adams
Pam Adams
17:06 17 Dec 23
Omg friendly honest understanding friendly
Michael Straub
Michael Straub
15:37 14 Dec 23
Friendly, responsive with solid service and expertise! Great to have a shop with that local feel!
Celia Muench
Celia Muench
15:32 14 Dec 23
The staff is helpful and upbeat! Sometimes they can even fit in the work on your car when they are super busy if it’s not too big a job! They have kept my 1996 Toyota Camry running in tip top shape for years! And the prices are reasonable! I highly recommend them!
Todd Huettel
Todd Huettel
16:46 10 Dec 23
Rosemarie Cooper
Rosemarie Cooper
15:30 08 Dec 23
We’ve been trusting the fantastic team at Heart Auto with our cars for decades, and it is absolutely true that they go above and beyond to guarantee that your car drives safely and smoothly for years to come.HIGHLY RECOMMENDED!
Patricia Tomich
Patricia Tomich
20:56 07 Dec 23
HEART Certified Auto Care captures the mission of the business. The folks at Heart are caring professionals with expertise and experience to keep one's vehicle running optiminally. Their availability to answer questions related to maintianing my vehicle is presented in a way that I can understand. HEART has maintained by vehicles for more than 10 years. I am most grateful for the level of professionalism, and for the quality of work that the HEART Team performs. I have always been satisfied with their work done on my vehicle.
Cheri Weber
Cheri Weber
20:42 06 Dec 23
have used Heart for years for multiple cars we drive alot. They are so friendly, so thorough, and honest about what we do or don't need to do.
Christopher O'Donnell
Christopher O'Donnell
16:04 06 Dec 23
Here’s an update. Below comments prevail along with their identifying situation recently with our Toyota parts ordered, installed and inspected. Car performance was 100% improved. What a great result.Previous comments continue. Efficient, experienced, responsive, cooperative, professional, communicative and realistic. Better than any dealer I've worked with. They have loaned me one of their service cars so I could get around while our vehicle was in for maintenance or repairs. This team is highly recommended based upon multiple visits.After experiencing this team in action over several years, they continue to be efficient, responsive, and reasonable. We were offered a loaner-car while our car was being serviced. Thank you.
Kathy
Kathy
16:34 03 Dec 23
In my opinion, these guys (and gals) are absolutely the best. They’re knowledgeable and helpful and their prices are reasonable. Over the years we’ve taken our cars there for service 20+ times. Every time it has been an excellent experience.
Jennifer Baker
Jennifer Baker
13:09 01 Dec 23
I love Heart. Always great communication, on time and thoroughly explained.
Shammakh Al-Mou'Affa
Shammakh Al-Mou'Affa
16:36 29 Nov 23
Thank you Danny and team members
Chika Sekiguchi
Chika Sekiguchi
15:07 29 Nov 23
Very thorough, reliable and communicative! Uses text and calls to make things efficient.
JAR
JAR
15:19 28 Nov 23
I love this place! They are honest and I don't have the icky feeling I get when I have taken my car to other auto shops. They don't try to sell you something you don't need and they tell you up front what you will pay and that is what you pay when you leave - no "well, we needed to do this or that..." like other experiences I have had. This is the place I plan on taking my car from now on.
Bob Brown
Bob Brown
22:00 27 Nov 23
Was able to get same day service for brakes. Detailed estimate provided electronically as well as notification car was ready. Work completed as expected, all good! Friendly staff
Thomas Deutsch
Thomas Deutsch
19:59 27 Nov 23
This is my go-to auto repair business for everything in our family's cars. I completely trust their judgment, and they deliver exactly when they say they will.
Carla cooper
Carla cooper
17:38 25 Nov 23
The customer service was awesome.
Michael Coleman
Michael Coleman
22:19 20 Nov 23
Always good service at a fair price.
Katie Galvin
Katie Galvin
15:15 20 Nov 23
Heart Auto Care saved my day! I had a tire blow out and tried to make it to their location but the tire gave out about 50 yards away. They came out and replaced the flat with my spare tire so I was able to get it into the shop without having to have it towed. Then they gave me my estimate before starting the work and did an excellent job. Great customer service and follow up
I. G-F
I. G-F
17:23 17 Nov 23
Great experience, great price. Patient, clear, and well-documented service.
Dorann Sireikis
Dorann Sireikis
00:39 17 Nov 23
I appreciate the professional and courteous way in which the work on my car was performed. Keeisha was lovely, and I liked the opportunity to view my car on the rack to see upfront what was needed.
Adam Lebin
Adam Lebin
23:47 15 Nov 23
Heart auto is truly dedicated to preserving the life of your vehicle. I always get a detailed list with photos of work that will need to be done now or after a certain amount of miles. I will never service my Mazda CX 5 anywhere else 😁
David Parks
David Parks
22:05 14 Nov 23
I can always count on HEART to give me an honest and fair assessment and quote for any work. Thanks Dimitri for your recent help with my Lexus and keeping a 20-year old car running well.
Megan Rault
Megan Rault
19:51 13 Nov 23
HUGE thank you to Sam and Kieesha for helping me out and being so wonderful to work with. I won’t be taking my car anywhere else to get repairs. HEART does great work and I didn’t have to worry about being overcharged for services or being talked to in jargon I didn’t understand. Sam was great about explaining the work that needed to be done and also some things to look out for down the road. Kieesha gave me a ride to work while my car was being repaired and was so lovely to chat with. Thank you all for being so great!
Jeanne LaCasse
Jeanne LaCasse
17:26 10 Nov 23
Have been going to Heart (formerly Duxlers) for years. Ernie is the BEST. As a "woman of a certain age" it's nice to know that he has my back & best interests at Heart. Pun intended. 🙂
Sonja Smith
Sonja Smith
21:27 09 Nov 23
Excellent experience from start to finish. Very strong and helpful customer service, returned calls quickly and job was completed in a timely manner. Highly recommend this business that we have used for 10 years!
Samuel Bauer
Samuel Bauer
13:27 09 Nov 23
Bill Todd
Bill Todd
18:18 06 Nov 23
Great service! Friendly people!
Jose “El semental” Albarez
Jose “El semental” Albarez
00:44 03 Nov 23
El servicio es muy bien
Wayne Crooks
Wayne Crooks
23:33 02 Nov 23
The folks at HEART are efficient, knowledgeable and operate their business with integrity. I plan to use their services in the future.
jennifer simon
jennifer simon
15:36 29 Oct 23
It was my first time bringing my car here for oil change and inspection and I had a great experience. I was told exactly what needed to be done and the cost BEFORE things were done. And some things I did not elect to do now. Everyone was top notch and my car runs even better now!!!!!
Andrew Blake
Andrew Blake
23:28 28 Oct 23
Barbara Flores
Barbara Flores
20:42 28 Oct 23
Same day repairs, detailed invoice and great customer service.Thank you!
Jill G
Jill G
17:37 27 Oct 23
Heart got my car in quickly, assessed and fixed what was wrong, kept me informed, and delivered results quickly. There were very easy to communicate with and very forthright about options. I would definitely use them again.
Kim Otzelberger
Kim Otzelberger
21:36 23 Oct 23
Outstanding, smooth, and efficient service.Taking my car in to get looked at always makes me nervous. HEART Certified Auto Care ensured that I drove away with a well running car. The staff were incredibly kind and made me feel welcomed from the moment I walked through the doors.HEART took the time to inspect all areas of my vehicle, walk me through the repairs that needed to be done, and completed it within a day. Thank you for taking care of my car and easing any of my worries. I will be coming back to HEART for all of my auto repairs moving forward. And I'd recommend HEART to anyone looking to get a quality repair.
jerre56
jerre56
16:27 22 Oct 23
Work was done efficiently and ready when quoted.
Fred Nagelbach
Fred Nagelbach
14:03 21 Oct 23
James Dyer
James Dyer
19:49 20 Oct 23
Very satisfied with the work
Jim Van der Kloot
Jim Van der Kloot
19:01 20 Oct 23
We have gotten all of our Auto Repair work done at Heart Auto for the last 7 years. They are consistently nice and pleasant to deal with, explain everything very clearly, are very definitely honest, and the car always comes back fixed. I recommend them highly.
raymond coleman
raymond coleman
14:27 20 Oct 23
Excellent service! No unexpected cost and the repair work was completed in the committed timeframe and my vehicle is performing like new.
Dave Smith
Dave Smith
18:55 19 Oct 23
My Porsche Macan S was due for its 40K service. I was a little uneasy about taking it to a service provider that was not a Porsche Dealership, but they did an excellent job explaining all of the components of the 40K service and the Porsche parts they would be using. They have two mechanics with extensive experience on German cars. I will not hesitate to bring my car back in the future. Ben, Steve, Frank are all highly knowledgeable at the service counter.
Joyce Schrager
Joyce Schrager
18:30 19 Oct 23
Excellent service...from minute one withKieesha and then Craig, you have first class professionals. We have taken our cars to them over many years. Total satisfaction is our conclusion.
Paula Zimmerman
Paula Zimmerman
14:12 19 Oct 23
Got my appointment quickly and the work was done in a timely manner. Very pleasant people and an efficient operation at Heart Certified Auto Care!
Mark Rhode
Mark Rhode
14:18 18 Oct 23
Great and fast service!
Kimberly Decker
Kimberly Decker
03:48 17 Oct 23
I've been a customer of Heart Auto Care for at least 15 years. It doesn't even cross my mind to take my car, or our familys cars, to any other shop. Kind, honest, straight forward, and always a great hello from whomever is at the front desk - usually Keisha :). Recommend them at the highest level - as I have to neighbors and friends.
bruce bretland
bruce bretland
13:26 16 Oct 23
Very happy with their service
Bobbie Vender
Bobbie Vender
14:39 13 Oct 23
William LeeMaster
William LeeMaster
19:31 03 Oct 23
Kiyoko Kanaya
Kiyoko Kanaya
18:03 03 Oct 23
Philip Cook
Philip Cook
14:49 28 Sep 23
Always professional, and very fair. I’ve used them for all my auto needs for over a decade.
David Atkins
David Atkins
14:11 28 Sep 23
We’ve been bringing our cars here for a few years now and can’t speak more highly of their work and customer service. They complete jobs quickly, are very flexible with pickup and drop-off times, and over-communicate throughout the entire process. They’re all around great people. Highly recommend!
tad simons
tad simons
14:15 27 Sep 23
The folks at iHeart are honest and professional—they do good work and they do it fast. Not sloppy fast, mind you—it’s the speed of people who know what they’re doing, like a plumber who knows exactly what’s wrong and how to fix it.
Barbara
Barbara
14:57 23 Sep 23
I have nothing but high praise for taking care of my 3p year old car!
Andrea Potter
Andrea Potter
17:09 11 Sep 23
Experienced and friendly staff. Work was completed quickly and at a fair price. Wouldn’t take my cars anywhere else!
Mike Chester
Mike Chester
14:26 08 Sep 23
Great experience here, thank you all! Needed new tires for my truck and a quick turnaround. They were able to order the tires and made an appointment for the next morning. They also knocked out an oil change and did a comprehensive inspection. They let me know that the main belt was showing wear and recommended it be replaced. (It was a no-pressure recommendation, btw). Balanced, aligned, out the door in the time window they gave me, and everything is great. Courteous and friendly employees and a clean shop added to an already good experience to make it great. Thanks, all! Definitely recommend.
Francisco Azeredo
Francisco Azeredo
14:20 28 Aug 23
Excellent service! Thank you for your help.
Im just A Messenger 369 TV
Im just A Messenger 369 TV
20:53 24 Aug 23
I came hard to fix my air conditioner for $500. It was 250 just to check to see what was wrong with it. When I left it blew cold, but now, two weeks Later and it’s hot again. I gave them five stars to give them opportunity to fix the problem, and I will be expectin and Hope I will get a managers discount for anything else that needs to be taken care of in order to keep the five star. My air conditioner is not working in 100° weather
Stephen Carlson
Stephen Carlson
15:38 24 Aug 23
Very quick service. Great job replacing rusted out exhaust pipes.
5/5
5/5
5/5