Reviews

Reviews

Our Customers Have a Lot of HEART

We have over 1,700 five star reviews

HEART Certified Auto Care cares about their customers more than anything, and we go above and beyond to provide the most reliable, affordable, and transparent service. It’s all part of our mission to restore your faith in auto care, and our customers love us for it. That’s why 99% of our customers return, and we have over 1,700 five star reviews.

See what our customers think about HEART, and then come in and experience our service yourself! We’d love to help you out!

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Susie Woodward
Susie Woodward
18:55 17 Jun 24
Always takes good care of you and at a fair price. Always!!!
Melissa Uhlig
Melissa Uhlig
18:22 17 Jun 24
Danny and Armando are experts in their field. They installed a used engine in my vehicle and kept in touch with me along the way. They are warm, kind and welcoming. They really care about their customers. Both took the time to explain exactly what they were going to do and when my car would be ready. They sure did deliver! Thank you Heart Auto. I’ll be back!! And I did return several times!! Same experience with my oil changes on several vehicles. I will continue using Heart auto.
Scott Goldstein
Scott Goldstein
13:16 17 Jun 24
Team here is awesome and friendly!!! I had a loose plastic plate on the bottom of my car when I was driving to work. Took it to the dealer and they told me a couple days. Lol. Ran it over yo HEART and they had me on my way in 10 minutes. And I tried to pay and they said no charge. Amazing!!! That is customer service!!! Thank you!!!
Kim Stanton
Kim Stanton
17:42 16 Jun 24
I can always trust that our cars will have honest service on them !! Trusted neighborhood service !
John Kong
John Kong
17:11 16 Jun 24
Talia Ramsey
Talia Ramsey
16:45 11 Jun 24
If I could give 6 stars I would! The team at HEART is exceptional. They clearly have customer service at the core of everything they do! Plus they're efficient & thorough and found ways to go above & beyond for me! Can't recommend them more highly!
Darnice Taylor
Darnice Taylor
02:17 11 Jun 24
Brian Keller
Brian Keller
23:09 10 Jun 24
Always a great experience at HEART Auto. They do great work for a good price and have top-notch customer service. I have been taking my car there for years and will continue to.
Scott Harlow
Scott Harlow
21:46 10 Jun 24
Heart Auto has proven itself to be a 5 star auto repair shop! I had a failure of a rear shock mount system within a year of having it replaced by Heart after driving over a pothole, and they 100% covered the repair. This is the type of issue that separates out the good shops from the bad, since driving over a pothole and experiencing a part failure leads to a sort of gray area of root cause fault. A shop can choose to blame the failure on excessive stress and driver fault, or it can look at it as a defective part and/or installation. Heart chose to take the customer centric stance and cover the failure, and for that they have won my loyalty and respect. Thanks HEART!
Sheldon Rebman
Sheldon Rebman
21:07 10 Jun 24
Friendly atmosphere and great service.
Lena Ogulnik
Lena Ogulnik
17:03 10 Jun 24
Very nice place, quick service and very fast one as well!
Carol Goddard
Carol Goddard
15:58 08 Jun 24
Work done promptly and properly. No expensive upsells for more work than was needed.
Erik Medina
Erik Medina
15:04 07 Jun 24
Ben, Frank, and the folks at Heart Auto are the best. They do great work and are helpful, kind, and prompt. The service is excellent and they stand behind their work. Highly recommend!
Marti
Marti
17:28 06 Jun 24
Everyone at Heart is very helpful and knowledgeable. They explain what work needs to be done right away and what work can be delayed. I trust their judgement.
Chett Steadman
Chett Steadman
13:34 04 Jun 24
Claude Zanetti
Claude Zanetti
12:04 04 Jun 24
Estimate and work on both my older low mileage vehicles was done in a timely fashion after a detailed discussion. More big ticket items needed to be fixed to make them road worthy and running like new than I had initially thought but they fixed it right the first time and the work is guaranteed for two years so it was worth it since I plan to keep both for several more years.
Jamie Zeller Bitton
Jamie Zeller Bitton
14:21 03 Jun 24
Wonderful car care and amazing customer service!
Glenn Armstrong
Glenn Armstrong
15:52 31 May 24
Great place for all types of auto repairs. Staff is friendly and knowledgeable and they will take good care of your car.
Andre Santiago
Andre Santiago
14:08 31 May 24
The staff were very welcoming and friendly. I had a great experience. The 2 year warranty on work is a huge plus. My car was repaired and is running like it did when I first got it (it's 11 years old). They are my new go to for auto repairs. My car needed a lot of work and it was completed the next day without any issues. 10/10 recommend.
Anthony Pereira
Anthony Pereira
19:36 30 May 24
Always excellent service here at Heart autocare of Northbrook. The team is professional and friendly.
Ahmad Gibson
Ahmad Gibson
16:28 30 May 24
My experience was excellent. I brought my Chevy Equinox in and their service was top tier across the board. The entire team is extremely professional, communicative and kind. I highly recommend and if I have any car issues, this is where my car will be. Thank you to Jaime, Michael and Armando for all of your help!
Fred Rasio
Fred Rasio
15:42 30 May 24
Excellent service and pleasant people.
Aristotle Smith (JP)
Aristotle Smith (JP)
05:59 29 May 24
Excellent service and customer care.(( This is John Garrett Audi 2012 A7))
Greg Popp
Greg Popp
00:04 29 May 24
My first experience with Heart Auto will not be my last. They performed a difficult task - replacing my timing belt, serpentine belt, water pump, tensioners, etc., - on my 2006 Lexus SC430 perfectly and at a fair price. Everyone was friendly and polite and communication was A+. Bottom line is that Heart Auto made me feel appreciated and special.
Amy Russell
Amy Russell
17:04 28 May 24
susanna johnson
susanna johnson
15:09 28 May 24
Everyone who works @ Heart is great...I cannot tell you how great this business is.....they are amazing!!
Benjamin Francis
Benjamin Francis
00:27 24 May 24
Super helpful, let me know about other areas of my engine that should be serviced and gave me a very polite and friendly experience. 10/10 would ABSOLUTELY go back again
Zach Goldman
Zach Goldman
18:44 23 May 24
The staff at Heart are always kind, accommodating, and honest with everything when we bring our cars in. We’ve been going there for years and will continue!!!
John Zajac
John Zajac
21:06 22 May 24
Quick, knowledgeable and TRUSTWORTHY service
Bud Photopulos
Bud Photopulos
21:56 21 May 24
Service was professional, courteous and friendly.Appreciate your telling me of potential problems.Thank you.
Richard Barnett
Richard Barnett
16:42 21 May 24
Serviced my Audi A6 and my wife's Q3 quickly and professionally. Have use Heart for years and am always extremely satisfied.
Carlos Feeney
Carlos Feeney
17:44 17 May 24
Armando always provides great and timely service!
Luke Adrian
Luke Adrian
18:23 16 May 24
They took care of me without an appointment and fixed my car perfectlythey are just the best
Bennett Levis
Bennett Levis
04:19 16 May 24
The kindest people. They care more about doing what’s best for you and your car than what’s best for their bottom line. Such a breath of fresh air to find an auto shop like HEART.
Melissa Payne
Melissa Payne
18:47 15 May 24
The guys at Wilmette are great! They have taken care of my needs every time I take my car to get serviced. Super nice too!
John Levine
John Levine
14:35 15 May 24
Quality service at a fair price. Keeps the customer's best interests in mind when recommending service.
Olivia Murphy
Olivia Murphy
14:34 15 May 24
They were amazing! Fixed my car quickly and super friendly
George Enriquez
George Enriquez
23:56 13 May 24
Philip Cook
Philip Cook
14:07 10 May 24
Always professional, and very fair. I’ve used them for all my auto needs for over a decade.
Mike Creaney
Mike Creaney
19:24 09 May 24
Ran over a small nail causing big problems. Repaired quickly and changed the oil while I was there. Second time with this group and very happy with both outcomes.
Gary Karp
Gary Karp
14:30 09 May 24
Staff was terrific in explaining all the details and the cost was very competitive. I enjoy supporting family owned businesses.
Murphy Maxg
Murphy Maxg
23:31 06 May 24
Fantastic service!!! They diagnosed and fixed my car the same day. Gave me a ride back to work and picked me up when the car was ready. The staff made a great first impression
Stephanie Ikhumen
Stephanie Ikhumen
21:53 06 May 24
Heart Auto Care - Evanston is true to their moto Helping Everyone Achieve ReliableTransportation. I have a peace of mind that my car is running in good condition when Heart Auto service my car.I did an oil change on May 3, 2024.I am happy for the courtesy, caring, responsible car service and professionalism auto care team.Also I like to include, Heart Auto did Emergency car Service for me onJanuary 12, 2024. First impression leftme with a trustworthy experience.Giving back is very important, it’s how you help unconditionally to do what is needed.Yes things were great. My Honda was well prepared for the bad weather. I felt the Hearts of the auto team that helped me to have a reliable car. I scheduled a return visit to do my oil change. Heart Auto isa peace of mind when it comes to needing continuous car maintenance.Many thanks: customer concern, kind, supportive, reasonable price and skillful automotive team. Heart Auto is a 🌈
Doris Brown
Doris Brown
21:13 06 May 24
Took care in @ 7:00 a.m. to check on noise problem-- got loaner so home in 30 min. Got call with problem assessed and cost determined & got car back all fixed by 4:30. Went back 2 days later to have them show me problem I thought car had but all checked and clear explanation. Great service attitude & no upselling-- just fix the car so it keeps on going.
Lidia Titiyevsky
Lidia Titiyevsky
16:21 06 May 24
Jamie, Armando and the whole staff at Heart is amazing! Great work, reliable and great service every time! I highly recommend.
Sandra Casparriello
Sandra Casparriello
15:57 06 May 24
Professional SUPER FRIENDLY - SUPER KNOWLEDGEABLE- always great service! THANK YOU HEART AUTO EVANSTON!
Claudia S (Claudiasliving)
Claudia S (Claudiasliving)
14:57 06 May 24
They are great on reminding me when my oil changes are due and keep my car up to date with all the other requirements/ maintenance.
Margaret Keane
Margaret Keane
14:35 06 May 24
Melissa B
Melissa B
14:34 06 May 24
Heart Auto really is the best of the best! Always there to answer any questions I have and I wouldn't trust my Mercedes with anyone else.
Katy Jones-Pritchard
Katy Jones-Pritchard
14:32 06 May 24
Have been going to Heart for years and these guys offer everything you would want for your auto service needs. Honest, highly skilled and fair pricing. Usually very quick as well, which is always appreciated. Highly recommend!
Alanis Alanis
Alanis Alanis
22:10 03 May 24
My car was repaired within a reasonable amount of time. Car is back to optimal miles per gallon. They even provided me with a free loaner car. That in itself is a tremendous benefit. I highly recommend.
jessica brown
jessica brown
22:08 03 May 24
Bill Tassey
Bill Tassey
17:46 03 May 24
My vehicle was acting up horribly and stalled with all the dashboard lights going off and on. The mechanics at Heart Auto diagnosed the problem right away and repaired it just as quick!
joanna fuentes
joanna fuentes
14:15 03 May 24
Rick Cobb
Rick Cobb
15:45 02 May 24
Always friendly, professional, responsive and accommodating. They're 1 of only 2 places I'll ever use in the Northshore.
Angela C
Angela C
17:08 30 Apr 24
Best place I’ve taken my truck! These guys always have a great attitude, I never ever feel like they r trying to over charge me, in fact they try to find ways to help me save . Very honest. I trust them. No shady vibes, and they do excellent work! I highly recommend giving them a shot !! Jamie and Armando 👍👍
Eileen O'Rourke
Eileen O'Rourke
02:18 30 Apr 24
Olga
Olga
22:09 29 Apr 24
I took my car in for a 6mo maintenance and alignment check after a curb incident. HEART Certified Auto Care in Northbrook were able to diagnose other more pressing issues and advise me on them. They were able to take care of everything in one day and loaned me their car free of charge. My car drives great now after their service. I appreciate all of Armando’s and his team’s hard work.
Linda Green
Linda Green
01:52 26 Apr 24
Excellent service s always.! Thank you HEART team!
Alex Morales
Alex Morales
01:58 24 Apr 24
Great place, everyone is super friendly and helpful!Will be bringing all of our cars here from now on.
Ashley Pomplun
Ashley Pomplun
20:44 23 Apr 24
Steven Frost
Steven Frost
22:23 22 Apr 24
Above average customer service!
RS M
RS M
22:02 22 Apr 24
I recently went to Heart Automotive to switch out my snow tires for regular ones, and I had a great experience with Armando. He was amazing! Armando not only reminded me to come in, but also made sure I knew exactly when to pick up my car. After the job was done, he checked in to make sure everything was good and that I was happy with the service. The job was done really well, and I couldn’t be happier! Thanks, Armando and Heart Automotive!
Addy
Addy
14:29 22 Apr 24
Armando went above and beyond regarding assisting me with my repairs. He was very professional and transparent with what needed to be done. He ensured that by the time I left, there would be no issues for me to worry about. We discussed what was completed and what will be needed in the future. Will be back again for any further repairs.
Chris Kozak
Chris Kozak
00:21 20 Apr 24
Jennifer S
Jennifer S
15:12 19 Apr 24
Counter blox Soldier
Counter blox Soldier
14:49 19 Apr 24
Nice people that work there. Work done is fantastic.
Todd VanSlyke
Todd VanSlyke
21:34 15 Apr 24
Simply the best service around. Fast, effortless, no-nonsense but friendly and attentive. I've use them for years and they have never once recommended unnecessary repairs or parts, even though it would be easy for them to do so on my elderly "hobby" cars. Note to Heart: it's a Corvette, not just a Chevrolet!
marvnyren
marvnyren
19:11 15 Apr 24
I've used Heart Certified Auto Care a few times and each time I'm impressed with their professionalism and the communication regarding my auto needs. Love the big screen tv in the lounge and free popcorn as well.
Arvold Taylor
Arvold Taylor
18:17 15 Apr 24
Jordan Empleo
Jordan Empleo
15:15 15 Apr 24
I've been going to HEART for the two years I've lived in Northbrook. They are seriously THE BEST! They explain everything and are transparent about the services to be done. From the customer service, quality work, and all the way to the waiting area... they set the bar for what an auto service shop should be. The last service I received was an oil change and tire rotation before moving and driving the car to Alabama. Car ran nicely and got my whole family to the destination in one piece, couldn't ask for more. I will miss HEART dearly and will be looking for a shop like HEART here, but I doubt any will compare down here. Thank you Armando,Jaime, and the crew for the best of the best in the auto service game!
John Novinson
John Novinson
21:10 12 Apr 24
After a series of disappointments at my Toyota dealership it was a pleasure to have the Heart auto experience. It was easy, no surprises… except one good one, easy loaner and done when they said it would be. Recommended.
Tom Woods
Tom Woods
15:29 12 Apr 24
Professional. Fast. Helpful. I'll use Heart again.
Connor Farrell
Connor Farrell
01:38 11 Apr 24
Lucas Majewski
Lucas Majewski
13:42 09 Apr 24
Mona Sweeney
Mona Sweeney
23:10 08 Apr 24
Happy to recommend to anyone looking for a trustworthy repair company. Door to door service and a team that is responsive and professional.
Roberto Amato
Roberto Amato
22:03 08 Apr 24
Stephen Worobec
Stephen Worobec
18:45 07 Apr 24
Outstanding staff: service techs and the service coordinators. They know their stuff but we are always treated like family, never condescending. Each person and their vehicle is treated with respect. Very timely and prompt with diagnoses and repairs. Great communication, status updates as needed. Flexible and accommodating as well with drop-off/pick-up, including after hours. They also understand priorities and are helpful navigators when there are budget constraints. Time and time again, the HEART team delivers excellent service!
jennifer simon
jennifer simon
17:47 06 Apr 24
Great fast service! Love them... They will run it all by you B4 doing any work.
brooke Unger
brooke Unger
23:39 05 Apr 24
I 100% recommend this place. Armando helped me and I received great service. He fixed my issue with the car right away.
Greg Daniel
Greg Daniel
17:43 04 Apr 24
Easy to make an appointment, friendly, kept me up to date on progress and issues. Professional job. Thanks.
Anita McCormick
Anita McCormick
23:51 03 Apr 24
Nicholas “Nico” R.L.
Nicholas “Nico” R.L.
11:29 02 Apr 24
The staff is professional, friendly & knowledgeable. I went in for one service & they discovered an issue that needed immediate attention. That kind of attention to detail, kickstarts a lasting patronage. They're a definite repeat & a definite recommend!
David Schuster
David Schuster
23:44 01 Apr 24
They were extremely polite and professional
Connor Siegel
Connor Siegel
13:58 30 Mar 24
Top notch operation. Keith and Kieesha make customers feel like family and do anything it takes to get the best result. Honest folks and quality work at fair prices.
Lisa Taylor
Lisa Taylor
14:13 25 Mar 24
Friendly, accommodated my schedule, honors coupons, and keeps my car running very smoothly.
Alisa Wartick
Alisa Wartick
20:16 23 Mar 24
Stephen Lang
Stephen Lang
16:37 23 Mar 24
Lauren Rochman
Lauren Rochman
16:23 23 Mar 24
Consistently great service and friendly staff!
Joshua Chernoff
Joshua Chernoff
19:32 18 Mar 24
Easy to schedule an appointment (summer tire swap); they were ready for me when I arrived; they were finished on time and contacted me; and they honored a coupon that I had forgotten to bring with me, no hassles. Overall great, hassle-free experience.
Ellen Wartella
Ellen Wartella
23:00 17 Mar 24
This is a wonderful auto shop. I trust them to service my car and to let me know when it is time for service. They are efficient effective and downright terrific.
Heather Clancy
Heather Clancy
15:35 17 Mar 24
Extremely well run and organized.I like how they integrate w/Carmax so they could see any work that had been done on my car before I purchased it.They do need to improve their loaner cars though - the one I got felt like a really gross Uber experience.
Creed Tucker
Creed Tucker
17:19 14 Mar 24
Great work and quick turn-around time on a variety of services for my car. Great overall experience.
Bill Lange
Bill Lange
18:00 13 Mar 24
Fast service. Explained work before doing. Friendly front desk person and mechanic.
Mark Johnsen
Mark Johnsen
16:01 13 Mar 24
I have been going to Heart auto long before their name change years ago. I have experienced honest and quality work. Most recently, several months ago, I had some work done but had to bring my car back in earlier this week with a related minor issue. Even months later, they made a simple fix as a follow up free of charge and got me back on the road the same day.
Laura Daniel
Laura Daniel
20:51 09 Mar 24
We have been using Heart (previously Duxler) for almost 20 years now, and in that time we have never once been disappointed. It's easy to get an appointment, they always keep us well informed of progress, and we trust them completely. Plus Kieesha is the best! Highy recommend!
Jeff Forgash
Jeff Forgash
16:32 09 Mar 24
Walked in to Heart, Evanston and they were able to take me right away for alignment. It took 30 minutes and love their waiting room. Been a Heart customer for 25 years and the staff is the best and the work is superior.
Cynita Wilson
Cynita Wilson
16:16 09 Mar 24
Gill Lyons
Gill Lyons
18:16 08 Mar 24
This place delivers every time my ride needs anything! Timely, friendly, and experienced. Tremendous!Special shout out to Keisha!
Roger Yapp
Roger Yapp
16:07 08 Mar 24
Always a 1st class experience with this group. If I ever have an auto issue it’s Duxler without a question. Frank and his team do an excellent job and never try and take advantage. The only place we take our card.
Matthew Sturgeon
Matthew Sturgeon
02:55 08 Mar 24
I cannot recommend HEART Auto enough! I recently had a noise that I could not identify - they figured out that it was a brake fix that they had previously done, so they fixed if free of charge. Everything they do is with professionalism and kindness, and their dedication to customer satisfaction is unmatched. They took the time to explain the issue with my brake pad in detail, ensuring that I understood everything before proceeding with the repairs.Overall, my experience with HEART Auto was nothing short of outstanding. Thank you, HEART Auto, for your exceptional service!
Michael Watkins
Michael Watkins
20:29 07 Mar 24
Well-managed, friendly staff, keep you informed. Never a great event to maintain or repair your car, but they do a nice job providing competitively-priced services and courteous updates. Convenient locations, too.
Ann Brownell
Ann Brownell
18:42 07 Mar 24
Reasons to come to HEART:1. They talk to me like a human and don't talk down to me. I took a mechanics class (40 yrs ago) and my wasband couldn't change a headlight when I met him ... but auto mechanics would dismiss me and (try to) talk with him.2. Comprehensive though they don't use scare tactics3. Reasonable priced4. Keisha ... has worked here for 30+ years. That tells me they treat their employees well.5. Coffee, tea, POPCORN!!!!, play area, and *good* reading materials
John Smylie
John Smylie
04:52 07 Mar 24
Rex C
Rex C
20:56 05 Mar 24
These guys are fast and they do a good job. They will tell you what NEEDS to be done and what can wait. Great price on an oil change with coupon (go to the website or sign up for texts, they will also mail them.) The work they do is right in the middle of "expected cost."
Gregory Stephans
Gregory Stephans
19:36 05 Mar 24
HEART Wilmette has an incredible team filled with kind, honest, and caring technicians and staff. We have been a customer since moving to the suburbs in 2020 and will not take our cars anywhere else!
Jimmy Place
Jimmy Place
15:28 04 Mar 24
I am basically new to the Wilmette area and I heard about Heart auto care Wilmette from a friend and just took my sons car in for an oil change. The staff was spectacular and so was the service! Smiling friendly faces everywhere! They had me in and out of there in no time and they also took the time to inspect my car and came out with a comprehensive report of what I needed. I am absolutely going back and they are definitely my new go-to for any car services! I would have given them 10 stars if allowed!🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Joan Pikas
Joan Pikas
16:51 03 Mar 24
We have a long history of having our cars repaired and maintained by Heart Auto. We always feel confident that they are being honest and take great care. We highly recommend this company.
Ronald Carr
Ronald Carr
13:05 23 Feb 24
First time at heart certified auto repair. I am very satisfied with the customer service and the repair. I would highly recommend my friends and associates to heart certified establishment 😊
Raja Chowdary
Raja Chowdary
19:03 21 Feb 24
I liked the way they inspected my GMC Terrain and they did a great work to resolve the problems in my car. I would like to thank Ernie for clearly explaining me on the issues and taking time to follow up after the service was done.The only reason that I reduced a star is because of their labor charges which I personally feel very high
Kenneth Drummet
Kenneth Drummet
19:07 19 Feb 24
Eddie Williams
Eddie Williams
21:39 18 Feb 24
The few years I’ve been going to this shop has always been a pleasure. The front staff is alway courteous, helpful and professional and I appreciate that. Whether waiting or drop off, small maintenance or larger issues, my car is always returned very timely and serviced
J Lutz
J Lutz
05:36 17 Feb 24
Services are prompt, and great details offered about the work suggested and why.Excellent preventative maintenance programs, as well as customer loyalty programs (tire purchasing, oil change specials, etc).Very engaging and professional team- I’m always thrilled with Heart!
Phil Marmet
Phil Marmet
01:34 17 Feb 24
Another great experience at Heart Automotive. Not sure what they are putting in their coffee but Ernie and Keisha run a great crew.Simple oil change, in and out no troubles.Time and time again. Consistently treat you like the long lost family they didn’t know about.Thanks again Heart!
Christie Simony
Christie Simony
19:04 12 Feb 24
Erin Robinson
Erin Robinson
18:58 07 Feb 24
Jill Mihailovic-Sternberg
Jill Mihailovic-Sternberg
19:56 30 Jan 24
Always great service. Loaner if you need one. All of my questions answered. Very busy but great service. I even had a "walk in" for a minor problem and they fixed it right away.
Jenny Sterrett
Jenny Sterrett
19:20 29 Jan 24
The guys at Heart always do a great and careful job on all our cars
Zlatan Hodzic
Zlatan Hodzic
18:51 23 Jan 24
Professional, accommodating and efficient - great shop.
Jennifer Morrow
Jennifer Morrow
19:13 22 Jan 24
We take my mothers car to Heart every time and we are always so grateful for their services and expertise!
Jeff Baden
Jeff Baden
18:53 22 Jan 24
Nancy Henry
Nancy Henry
23:25 20 Jan 24
The team at HEART was nice and professional. The price was reasonable and workmanship was very good.
Bill Johnson
Bill Johnson
17:09 19 Jan 24
Car in on time and finished early. Excellent job.
Meg Maris
Meg Maris
15:25 15 Jan 24
Always LOVE this place! They have saved me in bad situations so many times whether it’s a flat tire, broken wiper blade…I’ve purchased tires here, had brakes done, oil changes….cannot recommend enough.
Philip Childs
Philip Childs
20:41 03 Jan 24
Blair Dunlevy
Blair Dunlevy
18:06 02 Jan 24
John Mecham
John Mecham
15:49 02 Jan 24
Sally Luby
Sally Luby
23:40 31 Dec 23
Great and efficient service in a timely manner. Would definitely recommend and return! 👍
Michael Buckley
Michael Buckley
16:33 29 Dec 23
Very good first experience using HEART! Friendly service, quick turnaround, and the issues with my car solved.
Zac McConnell
Zac McConnell
18:43 26 Dec 23
The Heart Auto Care Team has always provided quality and fast service! They consistently follow up to keep you informed about their findings during the service appointment and the status of the work. Can’t thank them enough for their efforts over the years!
Will Borders
Will Borders
15:34 26 Dec 23
Always very responsive, quick to problem solve and conscious of cost-saving strategies. Nice to have a trustworthy shop around the corner.
lorry murphy
lorry murphy
20:21 21 Dec 23
I love going to Heart Auto Care. Though it is very far from my home (River North Chicago), I am able to get a loaner car which is becoming more scarce these days. Most importantly I trust Heart They have treated me honestly.and fairly. If you want honest service of high quality, go to Heart Auto Care
Krystina James
Krystina James
16:48 21 Dec 23
We have been coming here for over 25 years- No one is as knowledgeableAnd Professional! Perhaps most impressive is they provide service with such kindness and Respect. Thank you Ben and all!!
Kevin DeLorme
Kevin DeLorme
15:41 21 Dec 23
Michael Straub
Michael Straub
15:37 14 Dec 23
Friendly, responsive with solid service and expertise! Great to have a shop with that local feel!
Celia Muench
Celia Muench
15:32 14 Dec 23
The staff is helpful and upbeat! Sometimes they can even fit in the work on your car when they are super busy if it’s not too big a job! They have kept my 1996 Toyota Camry running in tip top shape for years! And the prices are reasonable! I highly recommend them!
Cheri Weber
Cheri Weber
20:42 06 Dec 23
have used Heart for years for multiple cars we drive alot. They are so friendly, so thorough, and honest about what we do or don't need to do.
Christopher O'Donnell
Christopher O'Donnell
16:04 06 Dec 23
Here’s an update. Below comments prevail along with their identifying situation recently with our Toyota parts ordered, installed and inspected. Car performance was 100% improved. What a great result.Previous comments continue. Efficient, experienced, responsive, cooperative, professional, communicative and realistic. Better than any dealer I've worked with. They have loaned me one of their service cars so I could get around while our vehicle was in for maintenance or repairs. This team is highly recommended based upon multiple visits.After experiencing this team in action over several years, they continue to be efficient, responsive, and reasonable. We were offered a loaner-car while our car was being serviced. Thank you.
Jennifer Baker
Jennifer Baker
13:09 01 Dec 23
I love Heart. Always great communication, on time and thoroughly explained.
Shammakh Al-Mou'Affa
Shammakh Al-Mou'Affa
16:36 29 Nov 23
Thank you Danny and team members
Bob Brown
Bob Brown
22:00 27 Nov 23
Was able to get same day service for brakes. Detailed estimate provided electronically as well as notification car was ready. Work completed as expected, all good! Friendly staff
Thomas Deutsch
Thomas Deutsch
19:59 27 Nov 23
This is my go-to auto repair business for everything in our family's cars. I completely trust their judgment, and they deliver exactly when they say they will.
5/5
5/5
5/5